Integrating Google Analytics with CRMs for Better Customer Insight
Integrating Google Analytics with CRMs for Better Customer Insight The use of customer relationship management (CRM) software is a vital aspect of any successful business. Not only do these systems enable businesses to store and maintain customer data, but they also provide invaluable insight into customer behavior. However, many businesses are overlooking an important tool when it comes to gaining customer insight: Google Analytics. By integrating Google Analytics with a CRM, businesses can gain valuable insights into their target markets and use this information to better serve their customers. What is Google Analytics? Google Analytics is a free web analytics…